Services

“Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom”. - Viktor Emil Frank

The psychology of technology

Human Factors endeavours to ensure that technology is user-centered, usable, ethical, and effective. By employing principles from human-computer interaction (HCI) such as user experience (UX), personalisation, transparency, and cognitive workload management, we ensure that technology and AI enrich the human experience.

Behaviour change and sustainability

Changing behaviour is harder than you think! With rapid transformation in sustainability, AI, supply chain resilience, remote work and E-commerce, it’s time to think about proactively managing the behaviour you want. Human Factors works on many aspects of behaviour change; design, perceptual factors, reinforcement, motivation, decision making and the social and ethical context.

Noise and human judgement

Large organisations are often unaware of the amount of money they lose from flawed judgement. We can help you locate the source of flawed decision making through a noise audit. This focuses on training, operations, tools and supervision. When the source of cognitive noise is located, something can be done to change it. “Wherever there is judgement, there is noise - and more of it than we think”.

Leadership coaching

Our coaching services are designed to equip leaders with the skills, insights, and strategies needed to effectively engage and inspire the next generation of talent. From understanding Gen Z's unique preferences and communication styles to fostering inclusive and collaborative environments, our coaching programs empower leaders to navigate the evolving landscape with confidence and success.

Risk perception and safety

Human thought processes and performance often diverge from logical expectations, impacting health and safety outcomes. Cognitive biases and attitudes can override well-intentioned management efforts. Our workshops aim to raise awareness among employees about their own and others' limitations, equipping them with strategies to prioritise safety effectively.

Psychological safety

Is your workplace fostering a culture of psychological safety? Perhaps you sense that something's amiss, but can't quite pinpoint the issue. We specialise in cultivating healthy workplace cultures, where employees learn to engage in constructive disagreement, which is actually a key driver of business success. Gone are the days of hierarchical leadership—such approaches hinder efficiency. Embrace the challenge today and transform your workplace dynamics.

Strategic decision making

Ever pondered decision making? Humans aren't always as logical as we assume—a truth exemplified by the sunk cost fallacy. Crafting strategic decisions demands a nuanced grasp of human thought processes: from risk perception and cognitive ergonomics to communication and our inherent limitations. Whether in the boardroom or the C-suite, our diverse perspectives can empower you to thrive.

Endurance sport, grit and being anti-fragile

After years dedicated to practicing and researching endurance sports, we’ve gained a few insights about grit. When someone claims they can't tackle a marathon or a challenging task, it's often due to a lack of awareness about the learnable process behind it. While we often credit self-discipline, it's worth noting that discipline is a finite resource—exhausting it throughout the day makes replenishing it challenging. Here's where mental skills training proves invaluable. Our workshops offer top tips and tricks to help you achieve your goals, whether in the boardroom or on the sports field. Megan is also an engaging public speaker delivering content to inspire or for bespoke subjects

Dual-task paradigm to assist aged mobility

The dual-task paradigm serves as a valuable tool for understanding the complexities of cognitive functioning in aging and for developing targeted interventions to support cognitive health and well-being in older populations. We provide interventions crafted using current research to enhance the quality of life and longevity of the elderly.